Privacy policy

Last updated: January 19, 2026

LushStonez (“we,” “us,” or “our”) operates this website and store, including all related content, features, products, and services (collectively, the “Services”) to provide you with a secure and thoughtfully curated shopping experience.

Our store is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the collection, use, and disclosure of personal information.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies, relates to, or can reasonably be linked to you. It does not include anonymized or de-identified information.

Depending on how you interact with our Services, we may collect the following categories:

Contact Information
Name, billing and shipping address, email address, and phone number.

Payment Information
Payment method details, transaction confirmations, and order-related financial information. Payment data is processed securely through third-party payment processors.

Account Information
Account credentials, preferences, and settings.

Transaction Information
Items viewed, added to cart or wishlist, purchased, returned, or exchanged, and order history.

Communications
Information you provide when contacting us, including customer support inquiries.

Device & Usage Information
IP address, browser type, device identifiers, and information about how you interact with our website.

Sources of Personal Information

We collect personal information from:

  • You directly, when you make a purchase, create an account, or contact us

  • Automatically, through cookies and similar technologies when you browse our site

  • Service providers, such as payment processors, fulfillment partners, and analytics tools

  • Business and marketing partners, where permitted by law

How We Use Your Information

We use personal information to:

Provide and Improve Our Services
Process orders and payments, manage accounts, ship products, facilitate returns and exchanges, and personalize your shopping experience.

Communicate With You
Respond to inquiries, provide order updates, and support our relationship with you.

Marketing & Advertising
Send promotional communications and display relevant advertisements, where permitted. You may opt out at any time.

Security & Fraud Prevention
Protect our customers, prevent unauthorized activity, and secure our Services.

Legal & Compliance Purposes
Comply with legal obligations, enforce policies, and protect our rights and users.

How We Share Personal Information

We may share personal information with:

  • Shopify and trusted service providers who support our operations

  • Payment processors, fulfillment partners, and customer support platforms

  • Marketing and advertising partners, where permitted by law

  • Legal or regulatory authorities, when required

We do not sell personal information in the traditional sense. Depending on your location, certain data sharing for advertising may be considered a “sale” or “sharing” under applicable privacy laws. You may opt out of these practices where legally required.

Relationship With Shopify

Our Services are hosted by Shopify, which may collect and process personal information to support and improve its platform. Shopify may process your data in accordance with its own privacy practices.

To learn more, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our site, analyze performance, and improve your experience. Depending on your location, you may manage cookie preferences through your browser or available consent tools.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security & Retention

We implement reasonable safeguards to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights & Choices

Depending on where you live, you may have rights to:

  • Access or request a copy of your personal information

  • Request correction or deletion

  • Opt out of certain data uses, including targeted advertising

  • Withdraw consent where applicable

We honor Global Privacy Control (GPC) signals where legally required.

To exercise your rights, contact us using the details below.

We may need to verify your identity before processing certain requests, as permitted by law.

International Data Transfers

Your information may be processed outside your country of residence. When required, we rely on recognized legal mechanisms—such as Standard Contractual Clauses—to protect your data.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, contact us at:

Email: sales@lushstonez.com


For applicable data protection laws, LushStonez is the data controller of your personal information.